Tuesday Morning: Garbage in, Garbage out

Why’d I pick this music video, besides the fact I like the tune? Oh, no reason at all other than it’s trash day again.

Speaking of trash…

Facebook furor just frothy foam?
I didn’t add yesterday’s Gizmodo piece on Facebook’s news curation yesterday or the earlier May 3 piece because I thought the work was sketchy. Why?

• The entire curation system appears to be contractors — Where is a Facebook employee in this process?
  

  “…News curators aren’t Facebook employees—they’re contractors. One former team member said they received benefits including limited medical insurance, paid time off after 6 months and transit reimbursement, but were otherwise excluded from the culture and perks of working at Facebook. […] When the curators, hired by companies like BCForward and Pro Unlimited (which are then subcontracted through Accenture to provide workers for Facebook), arrive at work each day, they read through a list of trending topics ranked by Facebook’s algorithm from most popular (or most engaged) to least. The curators then determine the news story the terms are related to.

  The news curation team writes headlines for each of the topics, along with a three-sentence summary of the news story it’s pegged to, and choose an image or Facebook video to attach to the topic. The news curator also chooses the “most substantive post” to summarize the topic, usually from a news website. […] News curators also have the power to “deactivate” (or blacklist) a trending topic—a power that those we spoke to exercised on a daily basis. …” (emphasis mine)

  I see a Facebook-generated algorithm, but no direct employees in the process — only curator-contractors.

• Sources may have a beef with Facebook — This doesn’t sound like a happy work environment, does it?
  

  “…Over time, the work became increasingly demanding, and Facebook’s trending news team started to look more and more like the worst stereotypes of a digital media content farm.

  […]

  Burnout was rampant. ‘Most of the original team isn’t there anymore,’ said another former news curator. ‘It was a stop-gap for them. Most of the people were straight out of [journalism school]. At least one of them was fired. Most of them quit or were hired by other news outlets.’ …” (emphasis mine)

  It’s not as if unhappy contractors won’t have newsworthy tips, but what about unhappy Facebook employees? Where are they in either of Gizmodo’s pieces?

• Details in the reporting reveal bias in the complainant(s) — So far I see one reference to a conservative curator, not multiple conservative curators.
  

  “Facebook workers routinely suppressed news stories of interest to conservative readers from the social network’s influential “trending” news section, according to a former journalist who worked on the project.

  […]

  Other former curators interviewed by Gizmodo denied consciously suppressing conservative news, and we were unable to determine if left-wing news topics or sources were similarly suppressed. The conservative curator described the omissions as a function of his colleagues’ judgements; there is no evidence that Facebook management mandated or was even aware of any political bias at work. …”

  Note the use of “a” in front of “former journalist” and “the” in front of “conservative curator.” (Note also Gizmodo apparently needs a spell check app.)

• No named sources confirming the validity of the complaints or other facts in Gizmodo’s reporting — Again, where are Facebook employees? What about feedback from any of the companies supplying contractors; did they not hear complaints from contractors they placed? There aren’t any apparent attempts to contact them to find out, let alone anonymous confirmation from these contract companies. There are updates to the piece yesterday afternoon and this morning, including feedback from Vice President of Search at Facebook, Tom Stocky, which had been posted at Facebook. Something about the lack of direct or detailed feedback to Gizmodo seems off.
• Though named in the first of two articles, Facebook’s managing editor Benjamin Wagner does not appear to have been asked for comment. The May 3 piece quotes an unnamed Facebook spokesperson:
  

  When asked about the trending news team and its future, a Facebook spokesperson said, “We don’t comment on rumor or speculation. As with all contractors, the trending review team contractors are fairly compensated and receive appropriate benefits.”

I’m disappointed that other news outlets picked up Gizmodo’s work without doing much analysis or followup. Reuters, for example, even parrots the same phrasing Gizmodo used, referring to the news curators as “Facebook workers” and not contract employees or contractors. Because of this ridiculous unquestioning regurgitation by outlets generally better than this, I felt compelled to write about my concerns.

And then there’s Gizmodo itself, which made a point of tweeting its report was trending on Facebook. Does Gizmodo have a beef with Facebook, too? Has it been curated out of Facebook’s news feed? Are these two pieces really about Facebook’s laundering of Gizmodo?

I don’t know; I can’t tell you because I don’t use Facebook. Not going to start now because of Gizmodo’s sketchy reporting on Facebook, of all things.

Miscellany
Just some odd bits read because today is as themeless as yesterday — lots of garbage out there.

• SAS Confidential: Unpacking @AcademicsSay, Part 1 (SAS blog) — This is just good fun and yet it’s an incredibly educational collection of insights into the creation of a popular microblog. Worth a read.
• Five Solomon Islands have sunk below sea level (CNN) — This climate change stuff isn’t bullshit. It’s affecting entire cultures with permanent displacement beginning now.
• FCC and FTC want security patches from wireless providers yesterday (CNET) — If not sooner. Maybe these patches would have been done already if these firms hadn’t needed to redirect resources to responding to USDOJ’s encroachment on encryption…
• Amazon’s new Video Direct goes after Google’s YouTube’s user-created videos (Investor’s Business Daily) — Amazon’s throwing out some monetary chum, too, offering to split a monthly pot of $1M among the creators of most popular videos. This could rock indie film distribution.

Skepticism: I haz it
As I read coverage about news reporting and social media leading up to the general election, I also keep in the back of my mind this Bloomberg report, How to Hack an Election:

As for Sepúlveda, his insight was to understand that voters trusted what they thought were spontaneous expressions of real people on social media more than they did experts on television and in newspapers. […] On the question of whether the U.S. presidential campaign is being tampered with, he is unequivocal. “I’m 100 percent sure it is,” he says.

Be more skeptical. See you tomorrow morning!

Monday Morning: Synthesized Brain

When you need a break this hectic Monday morning, take five minutes and watch ANA from Factory Fifteen. I'm intrigued by the props and set -- how much is CGI, and how much is actual production line? What company allowed this production company access to their equipment? Though snappy and visually engaging, the story's not realistic -- yet. But much of the equipment on the production line is very close to that used in manufacturing today. And just as depicted in this short film, the weakest link is the human. Worth keeping in mind this week as we plow deeper into the conflict at the intersection of humans and devices. Speaking of which... Apple-heavy week ahead

• Hearing in California tomorrow in front of Judge Sheri Pym over the San Bernardino's shooter's iPhone. Be sure to read Marcy's take on the hearing and witnesses.
• WLTX of Columbia SC posted a timeline of #AppleVsFBI events -- unfortunately, it starts on February 16 with Judge Pym's order to Apple.
• NYT reported last week that Apple employees may quit if Apple is ordered to cooperate and write security-undermining code. But is this a deliverable in itself? The article offered an incredible amount of detail about Apple's operations; if employees quit, any entities observing the technology company will know even more. Has this shakedown been designed to yield information about Apple's operations, while risking corporate and personal security?
• Apple will release information about new products today at a media event. The buzz may be less about the new products than the hearing tomorrow.
• An iPhone 6 bursting into flames during a flight to Hawaii didn't help Apple. One might wonder why this particular phone flamed out so spectacularly as it's a relatively new device.

HEADS UP TECH USERS

• Kindle users: Amazon is forcing a mandatory update across all its older Kindle reader devices. Deadline: TOMORROW MARCH 22 -- after that date, users will have to manually update devices and download books via PC and not over the internet.
• Tweetdeck users: Owner Twitter will kill the Windows app on April 15th. After that time, Windows-based users will need to use a browser. Can't blame Twitter--it's ridiculously expensive to write and service so many apps when the same devices usually have a browser.
• Android users: 1) Protect your privacy and security by checking these settings; 2) Check this setting, stat, to prevent unauthorized access.
• Nexus users: Make sure you have the latest patch issued last week. All other Android users should nag their equipment makers for their version of the same patch.

Before the machines complete their occupation of our world...

• Nice read on law emerging with the rise of robots. Too bad none of them really incorporate Asimov's Three Laws of Robotics. (The Atlantic)
• Want to bet the overlords will argue workers should be paid less because they don't have to work as hard wearing an exoskeleton -- like these at Panasonic? (By the way, DARPA, that's yet another commercially-developed exoskeleton near release; where's yours/ours?) (Mashable)
• Artificial intelligence already pitted against humans by those bloody banksters. Watch this video and ask yourself if this guy from Global Capital Acquisitions realizes there are humans at the nodes of the investment network whose lives are affected by his blah-blah-blah-babbling about artificial intelligence. STG he could be a machine himself. (Bloomberg)
• Myths about AI busted - another solid read. Combined with the preceding Bloomberg bankster video it reinforces AI threat awareness. (Gizmodo)

After watching that video at Bloomberg, I think we're a lot closer to ANA than we realized. Watch your backs -- Monday is certainly gaining on you, if robots aren't.